Frequently Ask Questions

It is really easy, as easy as 1, 2, 3.

1. Tell us what you want eat: Enter your favorite food or cuisine so we can show you the list of the restaurants match with your search.
2. Pick Food: Choose a restaurant and pick food you’d like to order. You can search by restaurant name, cuisine type, dish name or any keyword. 
3. Checkout: Register yourself as Cyber Food Customer; Choose mode of payments, follow instructions.

Now sit back, relax and we’ll get your food delivered to your doorsteps.

Note: - once you are registered customer then next time you only have to enter your delivery address if changed. Make sure you have entered a correct phone number and delivery address in case we need to contact you about your order. 

It is really easy, as easy as 1, 2, 3.

1. Tell us what you want eat: Enter your favorite food or cuisine so we can show you the list of the restaurants match with your search.
2. Pick Food: Choose a restaurant and pick food you’d like to order. You can search by restaurant name, cuisine type, dish name or any keyword. 
3. Checkout: Register yourself as Cyber Food Customer; Choose mode of payments, follow instructions.

Now sit back, relax and we’ll get your food delivered to your doorsteps.

Note: - once you are registered customer then next time you only have to enter your delivery address if changed. Make sure you have entered a correct phone number and delivery address in case we need to contact you about your order. 

Just reach us at live chat or call us at 9922066–7992266–3441555 within 5 minutes after you paid.

That way, we can let the restaurant know before they start making your order.

With regards to any refund of a payment you have made online, please contact Cyber Food and not the restaurant.

Delivery time varies from restaurant to restaurant. It also depends on the number of orders that the restaurant has to prepare and on the distance between the restaurant and your delivery address.

On the website you can see estimated delivery time of each restaurant in your location. After placing an order, more precise delivery time will be communicated to you via Email or text on your registered mobile number.

Delivery cost of each order is $10. Each time of each order from each restaurant will be considered as one order which will cost $10 of delivery charged.

Cyber Food has different online mode of payments.

  1. We accept online payment with Master card, Visa card and American Express.
  2. We have online Biller pay agreement with Westpac bank–BSP Fiji–Bred Bank–HFC Bank.
  3. We also have mobile money transfer facility for M-Paisa(Vodafone) and DMM(Digicel) users.
  4. Payment Instruction for Master/Visa/American Card holders

    If you have Master – Visa or American Express cards then simply follow these steps,

     

    Step1- Search you favorite food or Cuisine,

    Step2- Select restaurant and choose food,

    Step3- Click checkout and select mode of payment,

    Step4- Enter your card information and process,

    Note: - Once successful payment has done, Cyber food team will send you notification via email. You can track as soon delivery crew will receive your order.

    Payment Instruction for M-Paisa (Vodafone) – DMM (Digicel)

    Step1- Search you favorite food / Cuisine,

    Step2- Select restaurant and choose food,

    Step3- Click checkout and select mode of payment,

    Step4- Click M-Paisa or DMM mobile money transfer and follow payment Instructions appear on your computer or mobile screen,

    Note: - Once successful payment has done, Cyber food team will send you notification via email. You can track as soon delivery crew will receive your order.

     

    Payment Instruction for Westpac – BSP Fiji – Bred Bank Fiji – HFC Bank Handy Cards

    Step1- Search you favorite food / Cuisine,

    Step2- Select restaurant and choose food,

    Step3- Click checkout and select mode of payment,

    Step4- Once you will choose your favorite bank, CYBER FOOD website will generate an invoice number for online payment,

    Step5- You have to go to your preferred bank online portal and choose CYBER FOOD as biller and put invoice number as reference number and $-- amount of CYBER FOOD invoice and click process.

    Important instructions

    Step6- Once you receive successful payment notification on bank web portal, take a screen shot and upload on CYBER FOOD website payment portal to complete the payment process.

    Step7- As soon CYBER FOOD online team will receive your successful payment screen shot they will process your order and you will also get notification of successful order process on your web order page and you can track as soon delivery crew will receive your order.

Online ordering service at Cyber Food provides several advantages over telephone based ordering.
1. Discover: We offer a wide choice of restaurants and their menu online so you don’t have to collect menu of each individual restaurant or stick to just one of them. Every day you can discover new restaurants and new tastes.
2. Take your time: You have as much time as you need to decide what to eat today instead of listening to someone speak out the entire menu to you and making a decision on the spot.
3. Know what you get: We help you make the right choice by providing customer reviews and ratings.
4. Pay as you like: If you order at Cyber Food, You can easily and safely pay online using multiple options of payments.
5. You can view details of all your past orders and easily re-order.

Yes, you can. But all orders made for FJD $200 or above will require advance payment. For payment arrangements email us at info@cyberfood.com.fj or call at 9922066 / 7992266 / 3441555.

Cyber Food is a convenient online food ordering service that connects users with local restaurants. Customers can browse through numerous menus and place orders for delivery at the best price.

At Cyber Food, we believe ordering food online should be fuss-free, fast and definitely fun. With just a few clicks you can order from a wide variety of delicious cuisines online.

Cyber Food provides you with restaurant menus, customers’ reviews.

If you want to view all restaurants, just go to: Restaurant page. You have an option there to see all and also search your favourite restaurant can deliver to you.

Cyber Food is open for 4:30pm till 9:30pm from Monday to Sunday.

During closing hours you can browse restaurants and place order for later.

The delivery area will be within 7 km range from Central Suva City. If you enter a specific cuisine on the homepage, you can see estimated delivery time.

You have already created an account but you can't remember your password? Click on Login/Register at the top of the page. Then click on Forgot Password? Fill out your email address and a password recovery link will be sent to you by email.

What are the advantages of an account at Cyber Food?

You are obliged to create an account, and it is very handy.
There are definitely a few advantages of signing up:

  • Your previous delivery addresses will be saved so that you don't have to enter them all over on your next order again.
  • You can track the history of every order with their details in your account
  • After 100 successful orders completion you will qualify for Cyber Food Silver member and will be eligible for EFTPOS transactions for all bank cards.
  • After 300 Successful orders completion you will qualify for Cyber Food Gold member and will be eligible for COD (Cash On Delivery)

There are many more advantages... register with us and discover them.

You are obliged to create an account, and it is very handy.
There are definitely a few advantages of signing up:

  • Your previous delivery addresses will be saved so that you don't have to enter them all over on your next order again.
  • You can track the history of every order with their details in your account
  • After 100 successful orders completion you will qualify for Cyber Food Silver member and will be eligible for EFTPOS transactions for all bank cards.
  • After 300 Successful orders completion you will qualify for Cyber Food Gold member and will be eligible for COD (Cash On Delivery)

There are many more advantages... register with us and discover them.

Click on Login/Register at the top of the page. Then fill out all information in the Create an account section and click the Register button. You have to create an account before placing an order. Your delivery address and the order will be then saved in your account. 

Vodafone:         9922066 WhatsApp/ Viber

Digicel:             7992266

Landline:          3441555

Fax:                   3370600

cs@cyberfood.com.fj

 

Restaurant:

Do you want yourself listed on Cyber Food? You can register yourself for listing and we will contact you: restaurant@cyberfood.com.fj

 

Corporate Inquiry:

Do you want to order lunch for your employees or food for your corporate events? We will be happy to assist you at: corporate@cyberfood.com.fj

 

General Inquiry:

For all general inquiries please contact us at: inquiry@cyberfood.com.fj