Cyber Food Fiji - Faq

Help Forum

Looking For Any Thing Help. Plz Contact Us With Your Query.Cyber Food Team Will Guide You Completely.

It is really easy, as easy as 1, 2, 3.

1. Search your location: search your location with house/office number street name and city.
2. Select Restaurant: Choose a restaurant and pick the food you’d like to order. You will find all available restaurants with open or close status. 
3. Checkout: Register yourself as Cyber Food Customer; Choose the mode of payments, follow instructions.

Now sit back, relax and we’ll get your food delivered to your doorsteps.

Note: - once you are a registered customer then next time you only have to enter your delivery address if changed. Make sure you have entered the correct phone number and delivery address in case we need to contact you about your order. 

go to www.cyberfood.com.fj.

1. log in to your account: click on: My Order” in your profile.
2. you will find all your order: click on the current order number and see the latest update

(i) Online Payment Orders

You have the right to a refund for a cancelled Order only if a Vendor has not yet accepted your Order. Should you still decide to cancel your Order after it has been accepted by the Vendor, you understand that no refunds (whether in whole or in part) will be issued to you and you forfeit the delivery of your cancelled Order.

(ii) Cash-on-Delivery Orders

You have the right to cancel your Order only if a Vendor has not yet accepted your Order. Should you still decide to cancel your Order after it has been accepted by the Vendor, you understand that you shall forfeit the delivery of your cancelled Order and cash-on-delivery may be removed from your list of available payment methods for your future orders.

Delivery time varies from restaurant to restaurant. It also depends on the number of orders that the restaurant has to prepare and on the distance between the restaurant and your delivery address.

On the website, you can see the estimated delivery time of each restaurant in your location. After placing an order, a more precise delivery time will be communicated to you via email or text on your registered mobile number.

The delivery cost of each order is as per distance. Each time of each order from each restaurant will be considered as one order which will cost as per distance from the restaurant to the delivery address.

Cyber Food has a different online mode of payment.

    1. You can pay Online From Visa/Master Cards.
    2. You can pay Online from your M.Paisa account.
    3. We accept Payment Cash On Delivery.
    4. We accept payment via EFTPOS with all Credit / Debit Cards.
    5. We have an online Biller pay agreement with Westpac.
    6. We have Westpac and BSP Business Bank Accounts, you can do bank to bank transfer.
    7. We have mobile money transfer facility M-Paisa(Vodafone) and MyCash(Digicel) users.
    8. We also have Payment option with https://www.worldremit.com/en/fiji

The online ordering service at Cyber Food provides several advantages over telephone-based ordering.
1. Discover: We offer a wide choice of restaurants and their menu online so you don’t have to collect the menu of each individual restaurant or stick to just one of them. Every day you can discover new restaurants and new tastes.
2. Take your time: You have as much time as you need to decide what to eat today instead of listening to someone speak out the entire menu to you and making a decision on the spot.
3. Know what you get: We help you make the right choice by providing customer reviews and ratings.
4. Pay as you like: If you order at Cyber Food, You can easily and safely pay online using multiple options of payments.
5. You can view details of all your past orders and easily re-order.

If you are our registered loyal customer then you can place order of any amount.

If you are first time customer and wants to pay Cash On Delivery then you have to provid us any of  your Valid ID as reference to process your order.

For all arrangements email us at cyberfoodfiji@gmail.com or call us: 5050 / 9922066 / 8989989 

Cyber Food is a convenient online food order and delivery service that connects users with local restaurants. Customers can browse through numerous menus and place orders for delivery at the best price.

At Cyber Food, we believe ordering food online should be fuss-free, fast, and definitely fun. With just a few clicks you can order from a wide variety of delicious cuisines online.

Cyber Food provides your favorite restaurant's menus, Customers’ reviews, Different Mode of Payments as per your convenience and Food Deliver at your doorsteps.

Type your correct location with house number when you start and you can view all nearby restaurants offer delivery in your area, then search your favorite restaurant from the list,

You can Change the location and search other city restaurants as well, our services are avaialble in Suva, Singatoka, Nadi and Lautoka.

Cyber Food open 7 days from 8:00 am till 9:00 pm.

Pandemic and Curfew opening and closing time may vary as per local laws.

During closing hours you can browse restaurants and place orders for later.

You have already created an account but you can't remember your password? Click on Sign in at the top of the page. Then click on  Forgot your password, Fill out your email address and a password recovery link will be sent to you by email.

You are obliged to create an account, and it is very handy.
There are definitely a few advantages of signing up:

  • You can find all menus on the website available in the restaurant.
  • You can track your order status and Rider location
  • you can view and re-order your favorite menu which will save your time

There are many more advantages... register with us and discover them.

Click on Login/Register at the top of the page. Then fill out all information in the Create an account section and click the Register button. You have to create an account before placing an order. Your delivery address and the order will be then saved in your account. 

You can log in, with your Google email address and Facebook Account.

Vodafone:         9922066 WhatsApp/ Viber

Digicel:             7992266

Landline:          3441555

Fax:                   3370600

Call:                   5050

cyberfoodfiji@gmail.com

 

Restaurant:

Do you want yourself listed on Cyber Food? You can register yourself for listing and we will contact you: restaurant@cyberfood.com.fj

 

Corporate Inquiry:

Do you want to order lunch for your employees or food for your corporate events? We will be happy to assist you at: corporate@cyberfood.com.fj

 

General Inquiry:

For all general inquiries please contact us at: inquiry@cyberfood.com.fj

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